At Pritex Ltd, we take your privacy very seriously. This policy has been created to ensure that your personal data is handled with the utmost care. We are committed to protecting your personal information in compliance with the applicable data protection legislation.
We encourage you to read this policy carefully, as it explains who we are, how and why we collect, store, use, and disclose your personal data. Additionally, it provides information about your rights concerning your personal information.
By using our site www.pritex.co.uk or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who we are
In this policy the terms “we”, “us”, “ours” refers to Pritex Ltd. We are the data controller of the data we collect and hold of you. Our company number is CRN 00618659 and our registered office and principal place of business is in Lillebonne Way, Wellington, England, TA21 8FQ.
How we collect personal information about you
We may collect and process the following types of information when you use our site or services:
Information you provide to us:
- – Information you may enter in our website.
- – Via social media platforms.
- – When corresponding with us by phone, email or otherwise.
- – By taking surveys undertaken by us or on our behalf.
- – When participating in promotional material or events.
- – When you open an account with us.
Information we collect about you:
- – When you browse the website, we collect technical information collected by the hosting server for statistical purposes, the Internet Protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, device type, operating system and platform.
- – Information resulting from enquiries, quotations, or sales whether by phone, email or in person.
- – Images/footage of you from our use of CCTV, time lapse recordings or ANPR systems in and outside our premises; and/or the use of camera systems mounted on our vehicles; and/or images captured to record delivery of materials to you; and/or any forms of photography used to capture our premises, perimeters and other sites.
Information collected from other sources:
We collect information about your interests and browsing behaviour from Google Analytics, Google AdWords, and social media providers such as Facebook, LinkedIn.
What type of personal information we collect and use
When using our website, we may collect the following information about you:
- – Personal data: Name, company for whom you work, address, email address(es), telephone number(s), your signature.
- – Technical data: Your IP address and cookies, browser type, device information, usage data.
- – Financial data: Credit rating and bank details, Credit limit and payment terms, identification data in
a formal identification document.
- – Communication and marketing data: Correspondence or other communications with you about our
products, services or business, sales information relating to the sale of products or services to you
or their repair or return.
– Other data: Imagery, some personal information we collect about you or which you provide to us
for other purposes (e.g., surveys, etc).
What do we use your information for
- – To open an account for you, verifying your identity, perform credit-related searches, billing, managing credit limits and payments.
- – To respond to your enquiries, provide quotations, place orders and delivery goods to you; as well as any communication required in case of any issue it may arise after delivery.
- – To keep records of our communications with you, regarding services and upcoming business opportunities that we think it might interest you unless you specifically told us not to.
- – To personalize your experience on the site.
– To comply with legal obligations or protect our rights.
Who do we share your information with
We may share your personal information in the following circumstances:
- – We may share your information with third-party vendors who help us operate our business, such as payment processors, email service providers and analytics companies.
- – We may disclose your information to comply with legal obligations or to protect the rights, property, and safety of our company, users, or others.
– In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
Transfer of your information outside of the EEA
The personal information our businesses use may be stored or accessed by our staff or third-party data processors for the purposes listed above, the provision of services to you, or the processing of transactions with you. These third-party data processors may be operating outside of the EEA.
Wherever data is transferred or made available outside of the EEA, we undertake due diligence on the entity accessing or receiving your data to ensure they have put in place appropriate technical and organisational measures to protect and secure your data. We also put in place contractual safeguards in accordance with our obligations under the UK GDPR. These contractual safeguards limit their ability to use your personal information so it can be used solely to provide services to us and/or to you and not otherwise.
Data Retention
We will retain your personal information only for as long as needed to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer necessary, we will securely delete or anonymise it.
Your Rights
You have certain rights in relation to your personal information. There is normally no charge for exercising these rights. If you would like to exercise any of those rights, please contact us (see ‘How to contact us’ below). Subject to any exceptions, you may have the right to:
- – Access and request a copy of the personal data we hold about you by contacting us at the address provided at the end of this policy. However, please note that we may be unable to fulfil your request if it involves the personal data of other individuals or if we are legally permitted to withhold such information for valid reasons.
- – Correct, modify and update your personal data. If you change your name or address/email address, or you discover any of the information we hold about you, is inaccurate or out of date, please let us know by contacting us.
- – Request the deletion of your personal data or restrict the processing of your personal data. You may request for your personal data to be erased from our system. Unless there is a reason the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
- – Request that we restrict the processing of your personal information if you believe it is being processed unlawfully. In such cases, we will only process your data while the restriction is in place if we have your consent or are legally authorized to do so. This may include processing for purposes such as secure storage, protecting the rights of another individual or organisation, or in relation to legal proceedings.
- – Request the transfer of your data to another organisation or directly to you. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if it concerns other individuals or we have another lawful reason to withhold such information.
– Withdraw consent (where applicable). You may at any time withdraw your consent to our processing of your personal data. Unless we have another legal basis to process your personal data (such as compliance with a legal obligation) we will cease any processing of your personal data following receipt of your notice of withdrawal of consent.
All notices and requests pertaining to the aforementioned conditions must be submitted in writing to the address provided below.
Security
We implement reasonable measures to safeguard your personal information from unauthorised access, use, or disclosure. However, it is important to note that no method of transmission over the internet can be entirely secure, and therefore, we cannot guarantee absolute security. While we are committed to protecting your personal information, any data transmission to our website is undertaken at your own risk. Once your information is received, we employ appropriate controls to protect it against accidental or unlawful destruction, loss, alteration, or unauthorised access.
How to complain
We hope that we can resolve any query or concern you may have about how we use your personal information. You are also in your right to raise any concerns with a supervisory authority:
In the UK, the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint
Use of cookies
Our website use cookies and similar technologies to enhance your user experience (including analytics cookies to obtain an overall view of visitor habits and visitor volumes to our website). ‘Cookies’ are small pieces of information sent to your device and stored on its hard drive to allow our site to recognise you when you visit. You can manage your cookie preferences through your browser settings. You can see our Cookie Policy for more information on the cookies we use.
Third party links
We may include links to third-party sites on our website. These third-party sites have separate and independent privacy policies. We therefore take no responsibility or liability for the content and activities of these linked sites.
Furthermore, if you accessed our website via a third-party website, we cannot be held responsible for the privacy policies and practices of that third party. We strongly advise you to review the privacy policies of any external websites you visit to ensure you understand how your personal data may be collected and processed.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to be aware of the most recent version.
How to Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us at:
Pritex Ltd
Lillebonne Way, Wellington, England. TA21 8FQ. Email: [email protected]
Tel +44 (0)1823 664271